Shipping and Handling
Unless otherwise noted, all of the items listed for sale ship within 1-3 business days from Michigan, USA.
All items are shipped via USPS First Class package with an estimated transit time of 2-6 business days.
Expedited Priority Mail shipping with an estimated transit time of 1-4 days is available as an option at checkout for an additional fee.
Items are dropped at the Post Office M-F and some Saturdays.
Rest assured, if the you received a shipping confirmation email, your item has been shipped.
Please be advised, it can take anywhere from 1-14 days for USPS shipping tracking to update, especially during high volume shipping times around holidays!
I am not responsible for delays in shipping. If your package has not been received within 30 days of ordering, I will send you a replacement item.
I will not send you a replacement item sooner than 30 days. It has happened several times where I sent a replacement item sooner than 30 days and both the original and new item arrive within days of each other.
Please be patient! ❤️
If you would like expedited shipping, please contact Duffy Support at CustomerService@AuburnAndMain.com before you place your order for details and pricing.
Unfortunately, orders cannot be cancelled once they have been shipped.
Tracking numbers for all purchases will be provided after your order is processed and shipment is confirmed. Click on the tracking number on your order page and your tracking history will automatically be generated in a separate window.
If the embedded link on your order page does not work, please go to www.USPS.com to track your order.
If you are still having trouble tracking your order, please contact CustomerService@AuburnAndMain.com for more assistance.
Returns and Exchanges
All items are final sale and returns are not accepted at this time.
We only replace items if they are defective or damaged. Please contact us at CustomerService@AuburnAndMain.com to start the exchange process.